DOs:
- Avoid becoming frustrated.
- Keep communication short, simple, and clear.
- Tell your loved one who you are.
- Call your loved one by name.
- Speak slowly.
- Ask close-ended questions with "yes" or "no" responses.
- Use a distraction or fib if telling the truth will upset your loved one.
- Repeat yourself when necessary.
- Smile, make eye contact, and use touch to maintain your loved one's attention.
DON'Ts:
- Say things like "Did you forget?" "How could you not remember?"
- Ask questions that challenge short-term memory.
- Talk in paragraphs.
- Point out the person's memory difficulty.
- Speak in front of them as if they were not present.
- Use lots of pronouns. For example, instead of saying "She told me…," say, "The nurse told me…."
- Use slang or unfamiliar words.
- Use patronizing language.
- Use sarcasm or irony that may cause confusion.
Source: https://www.helpguide.org/articles/alzheimers-dementia-aging/tips-for-alzheimers-caregivers.htm